We’re glad you asked –
As we hope the name implies, it’s a highly automated way to create, reply and respond to messages. Honestly – its easier to see it and use it than it is to explain it, but here goes…
You, your client, or anyone involved in the project can review the screen designs in the ‘Design’ module. They may often have comments to make for several screen designs. They can do this easily – they can navigate and make comments on as many pages as they wish. Every message is stored, and shown to the user.
When you or your colleague has completed all their notes, then you hit the ‘Smart Reply’ button and all your messages will be saved. And your colleagues receive ONE message.
This approach avoids multiple emails for every single note, when it’s not needed.